Bajikor's Privacy Policy — Your information is completely safe with us

1. Introduction & Scope

Bajikor (bajikor.net) places the highest importance on the privacy of its members in Bangladesh. This Privacy Policy explains what information bajikor collects, how that information is used, with whom it may be shared, and how it is kept secure.

This policy applies to bajikor's website, mobile platform, and all related services. By using bajikor's services, you are deemed to have consented to this Privacy Policy.

We may update this policy from time to time. You will be notified at your registered email address for any significant changes.

2. Information We Collect

Bajikor collects the following types of information:

a) Information provided at registration:

• Full name, date of birth, and gender.
• Email address and mobile number.
• Residential address and country.
• Username and password (stored in encrypted form).

b) KYC verification information:

• A copy of your National ID, passport, or other government-issued identification.
• Proof of address (utility bill or bank statement).

c) Automatically collected information:

• IP address and device information (browser, operating system).
• Logs of your browsing and gaming activity on the platform.
• Cookie and session data.
• Transaction history and payment method details.

3. How Your Information Is Used

Bajikor uses the information collected for the following purposes:

• Account Management: To create, verify, and manage your account.
• Service Delivery: For gaming services, payment processing, and customer support.
• Security Assurance: To prevent fraud, protect your account, and detect suspicious activity.
• Legal Compliance: To comply with applicable laws and regulatory requirements.
• Service Improvement: To improve the overall platform experience and performance.
• Contact: To send you important updates, bonus offers, and promotional information (only with your consent).
• Responsible Gaming: To analyze gaming behavior and identify early signs of problem gambling.

4. Data Sharing Policy

Bajikor does not sell your personal information. Data may be shared only in the following limited circumstances:

• Payment Processor: Necessary information may be shared with authorized payment gateways to process transactions.
• Game Software Provider: Minimum information required to run games may be shared with licensed game providers.
• Legal Authorities: Information may be disclosed in response to a court order or a lawful request from a government authority.
• Anti-Money Laundering: We may be legally required to share information with regulatory authorities to prevent financial crime.

5. Data Security Measures

Bajikor follows the highest industry standards to protect your information:

• TLS/SSL Encryption: All data transmissions are secured with 256-bit encryption.
• Password Hashing: Passwords are never stored in plain text — only encrypted hashes are kept.
• Firewall & IDS: Advanced firewall and intrusion detection systems are active at all times.
• Two-Factor Authentication: Two-factor access protection is available for all members.
• Regular Security Audits: Regular security audits are conducted by independent third parties.
• Data Backup: Your data is securely backed up across multiple locations.

6. Cookies & Tracking Technologies

Bajikor uses cookies on its website to enhance your browsing experience. The types of cookies we use:

• Essential Cookies: Required to maintain login sessions and ensure platform security. Disabling these will prevent the platform from functioning properly.
• Performance Cookies: Helps analyze page load times and overall platform performance.
• Functionality Cookies: To remember your preferred language, theme, and settings.
• Analytics Cookies: To understand how the platform is being used. No personally identifiable information is collected.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain services.

7. How Long We Retain Your Data

Bajikor does not retain your information longer than necessary:

• Active Account Information: Retained for as long as the account remains active.
• After account closure: Certain information must typically be retained for up to 5 years to meet legal obligations.
• Transaction Records: Retained for up to 7 years in accordance with financial regulatory requirements.
• Log Files: Security logs are typically retained for up to 12 months.

After the designated period, bajikor securely deletes all your data.

8. Your Privacy Rights

As a bajikor member, you have the following rights:

• Right to Know: You may request to know what information bajikor holds about you.
• Right to Rectification: You may submit a request to correct any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your information unless we are required to retain it by law.
• Marketing Opt-Out: You can opt out of promotional communications at any time.
• Data Portability: You can request your personal data in a portable format at any time.

To exercise these rights, contact the bajikor support team. We aim to respond within 30 days.

9. Protection of Minors

Bajikor strictly prohibits membership for anyone under 18 years of age. We do not knowingly collect any information from minors.

If we become aware that a minor has registered, the account will be immediately closed and any collected data will be deleted.

Parents are advised to use parental control tools to prevent minors from accessing gaming platforms.

10. Changes to the Privacy Policy

Bajikor may update this Privacy Policy from time to time. In the event of changes:

• The "Last Updated" date at the top of this page will be revised accordingly.
• You will be notified at your registered email address in the event of significant changes.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

Visit this page regularly to stay up to date with our latest Privacy Policy.

11. Contact & Complaints

If you have any questions or concerns about this Privacy Policy, please contact bajikor's data protection team:

• Email: [email protected]
• General Support: [email protected]
• Live Chat: bajikor's website is available 24/7.

We aim to process all privacy-related requests within 30 days. Urgent matters are handled more promptly.